Payment Policy

FR33DOM DISTRIBUTION LLC — Effective 29 November 2025

At FR33DOM WELLNESS (FR33DOM DISTRIBUTION LLC) we value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in the United States. We primarily ship and sell within the United States. International orders are considered on a case-by-case basis — contact us at support@fr33domwellness.com before placing an international order to confirm availability and shipping costs.

1. Accepted Payment Methods

1.1 Credit and Debit Cards

We accept all major credit and debit cards including Visa, Mastercard, and American Express.

How it works:

  • Step 1 — Select your preferred card option at checkout.
  • Step 2 — Enter your card details including card number, expiration date, and CVV.
  • Step 3 — Your payment will be securely processed through our encrypted payment gateway.
  • Step 4 — Once approved, you will receive an order confirmation via email.

1.2 Digital Wallets

We accept Shop Pay, Apple Pay, Google Pay, and PayPal for fast and secure checkout.

1.3 Manual Bank Transfer

Pay directly via manual bank transfer. Please allow variance for transfer completion time.

How it works:

  • Step 1 — Select Bank Transfer as your payment method at checkout.
  • Step 2 — You will be provided with our bank details and instructions to complete the transfer, including order referencing and account details.
  • Step 3 — Document your completed transfer with the time, time zone, and date.
  • Step 4 — Email a copy of your transfer confirmation to support@fr33domwellness.com. Our customer support team will contact you upon receiving payment.

2. Payment Confirmation

After completing your payment you will receive:

  • Order Confirmation — An email containing your order details and confirmation number.
  • Receipt — A digital receipt for your records.

If you do not receive a confirmation email within 4 hours, please check your spam folder or contact our customer support team.

3. Currency

3.1 All transactions are processed in USD.

3.2 FR33DOM WELLNESS primarily operates within the United States. All prices, charges, and refunds are processed in US dollars. International customers placing orders on a case-by-case basis acknowledge they are purchasing from a US-based company and that their bank may apply currency conversion rates and fees. FR33DOM WELLNESS is not responsible for any conversion fees applied by your bank or payment provider.

4. Security and Data Protection

4.1 SSL Encryption — Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.

4.2 PCI Compliance — All payments are processed via Shopify Payments which is Payment Card Industry Data Security Standard (PCI DSS) compliant. FR33DOM WELLNESS does not store your card details on our servers.

4.3 Privacy Policy — Please refer to our Privacy Policy for full details on how we handle your data.

5. Fraud Prevention

5.1 To protect our customers and maintain a secure shopping environment, we may perform verification checks and request additional information before accepting an order.

5.2 Orders suspected of fraud or unauthorised activity will be investigated and appropriate action taken, which may include cancellation of the order and suspension of the account.

5.3 Initiating a chargeback without first contacting us may result in account suspension pending resolution. Please contact us at support@fr33domwellness.com to resolve any payment disputes directly.

6. Compliance

6.1 All payment methods and processes comply with the laws and regulations of the United States.

6.2 International customers placing orders on a case-by-case basis acknowledge they are purchasing from a US-based company and are responsible for compliance with their local laws, import duties, and applicable taxes. These Terms are governed by the laws of the State of Montana, United States. Any disputes are subject to the exclusive jurisdiction of the courts of Yellowstone County, Montana.

7. Changes to Payment Options

7.1 FR33DOM WELLNESS reserves the right to add or remove payment methods at any time.

7.2 Updates will be posted on this page. We encourage you to review this policy before placing an order.

8. Terms and Conditions

By making a purchase on FR33DOM WELLNESS (FR33DOM DISTRIBUTION LLC), you agree to our Terms of Service, Return & Refund Policy, and Billing Terms & Conditions.

9. Contact & Support

Email: support@fr33domwellness.com
Phone: +1 (901) 235 3331
Address: 848 Main Street, Suite 2, Billings, MT 59105, United States

Customer Service Hours (MST): Monday–Friday 9 AM–5 PM | Saturday 10 AM–4 PM | Sunday Closed

By using our Services, you agree to this Payment Policy. For questions contact us at support@fr33domwellness.com or visit our Contact Page.